Communication Skills Training, Customer Service, Presentation Skills, Email Etiquette
Test Your Communication Skills – Take This Fast & Fun Quiz!
Tips & Techniques for Improving Your Communication Skills
Communication Skills, Customer Service, Email Etiquette
Customer Service Training
Professional Speaker Kelly J. Watkins
Communication Skills Training & Motivational Keynotes
Communication Skills Products & Personality Profiles
Communication Products
Email Etiquette Made Easy Preview
Contact Us for Communication Skills Training

BOOKS

 

Email Etiquette Made Easy

(Click here for Free Preview)

Revised Edition Now Available

$19

(electronic version)

 

$24

(printed book)

Over 100 pages of information, exercises, & activities

  • Learn to communicate professionally and save time by writing more effectively.

  • Avoid embarrassing blunders that could jeopardize your credibility or cost you customers.
  • No theory here. Discover practical techniques in this easy-to-read guide.
  • Learn from numerous exercises and examples.

Click to order - printed version (book) - $24

Click to order - electronic version (download now) - $19

 

 

 


Will the Audience Throw Eggs?--and other speaking myths

$14

 

  • An easy-to-read, nuts and bolts, practical
    guide to public speaking.

  • Written in outline format so you can learn
    at-a-glance.

Click here to order

 

Little Moments to Cherish

$7

Filled with inspirational thoughts . . .

it's the little moments in life we should cherish!

Click here to order

“Thanks, Kelly!  Everyone loves your book!”

-- Greg, Really Good News Co.

 

Note:  Greg bought autographed copies of Little Moments to Cherish and gave them to his clients for gifts!

 

Personal Profile System®
(personality/behavior types)

$17.00

Our most popular behavior style product -

DiSCŪ Personal Profile SystemŪ
(personality/behavior types) 
                                

These Profiles are wonderful tools for improving customer relationships, team building, management training, and customer retention.                                                 

                   Click here to order                         

Quantity discounts available:  Contact us for information

 

INDIVIDUALIZED LEARNING INSTRUMENTS
Kelly J. Watkins is a licensed distributor for Inscape Publishing

Contact us for information and pricing on these materials

 

Coping & Stress Profile®

© Inscape Publishing

Adventures in Attitudes®

Action Planners: Sales, Customer Service, Management, Leadership, Telephone Service

Personal Listening Profile™

Dimensions of Leadership Profile™

Many of these programs include Facilitator's Manuals. You can conduct the training, or we can do it for you.

Customized Materials/Services

The following can be individually developed using examples, terminology, and exercises that are specific to your particular company.

Participant Manuals Train the Trainer Manuals
Interactive CD/ROM Web-based Training (Distance Learning)
A needs analysis can be conducted to determine a specific application or used to create a comprehensive, integrated communication training program.

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